What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose, whether that is DANA, OVO, or GoPay. We also collect transactional records tied to deposits and withdrawals so we
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can verify your wallet activity and process your requests accurately. Device data such as browser type, IP address, and session timestamps are logged automatically each time you access the platform. We use this data to keep your account secure, process your transactions, and respond to your
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support queries. We do not sell your personal data to third parties. We may share limited data with payment processors — for instance, confirming a GoPay transaction reference — only to the extent needed to complete your request. Data shared with these processors is governed by
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their own privacy terms. We retain your account data for as long as your account remains active and for a period afterward as required by applicable law in jurisdictions where we operate. The legal basis and retention period may vary depending on local law and the
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eligible region in which you access our services.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.